CASE_STUDY
CASE STUDY // TT25 CONSULTING | STATUS: PRODUCTION
// SERVICE CASE STUDY

TT25
CONSULTING

Service Business OS deployment for foreign investment consulting, investor visa procedures, and work permit compliance.

STATUS
Production (2026)
LOCATION
Ho Chi Minh City
INDUSTRY
Immigration & Investment
DEPLOYED MODULES
12 Modules
// 01. CLIENT OVERVIEW

WHO IS TT25 CONSULTING?

TT25 Consulting is a professional Vietnamese advisory agency specializing in foreign direct investment (FDI) advisory, investor visa procedures, temporary residence cards (TRC), and work permit compliance for foreign experts and enterprises.

// 02. THE CHALLENGE

BEFORE: MANUAL PERMIT TRACKING

⚠️ Missed Expiry Deadlines
No automated alerts for upcoming work permit and TRC visa expirations.
⚠️ Document Chaos
Client passports, legalized diplomas & notarized documents stored across loose folders.
⚠️ Opaque Case Progress
Clients constantly calling for status updates on government application queues.
Un-tracked Emails ➔ Zalo Files ➔ Loose Paper Folders ➔ Missed Expiry Dates ➔ Client Inquiries
// 03. SOLUTION ARCHITECTURE

SERVICE BUSINESS OPERATING SYSTEM

gndme architected a specialized Service Edition OS unifying Client Intake, Permit Case State Machine, Expiry SLA Alerts, Passport OCR, and Legal AI RAG into one single advisory platform.

// 04. MODULES DEPLOYED

12 SYSTEM MODULES

CLIENT WORKSPACE
  • • Investment Lead Intake
  • • Permit Case Pipeline
  • • Client Document Vault
COMPLIANCE & SLA
  • • Permit Expiry Timers
  • • Govt Department Track
  • • Auto Renewal Alerts
AI INTELLIGENCE
  • • Passport / TRC OCR
  • • Legal RAG Search
  • • Document Verifier
FINANCE
  • • Dynamic Quotation
  • • Contract Generator
  • • Audit Trail & Invoicing
// 05. OPERATIONAL WORKFLOW

STANDARDIZED SERVICE PIPELINE

Intake Inquiry
➔
Doc Audit
➔
Filing Pipeline
➔
Gov Queue
➔
Visa Handover
➔
Expiry SLA Timer
// 06. TECH STACK

ENTERPRISE STACK

Next.js FastAPI PostgreSQL Passport OCR Engine Legal RAG AI
// 07. RESULTS & OUTCOME

ZERO MISSED PERMIT EXPIRATIONS

12
Active Compliance Modules
100%
Automated Expiry SLA Reminders
< 2s
Passport OCR Extraction Speed
// 08. LESSONS LEARNED

SERVICE WORKFLOW LESSONS

Advisory services require proactive SLA tracking rather than reactive customer support. By embedding automated expiration timers directly into the state machine, TT25 eliminated missed permit renewals entirely.

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