BUSINESS
OPERATING
SYSTEM
REUSABLE BUSINESS OPERATING SYSTEM ARCHITECTURE
A workflow-first pattern adapted to repair, niche commerce, manufacturing, and legal-service operations.
SELECTED IMPLEMENTATIONS
FIXORY LAB
A two-lab Repair Operating System with 12 technical states, automated parts BOM, Gear Diagnostics, quality control, M-Invoice, SMS/ZNS, and public progress tracking.
TUCTAC STUDIO
A collector storefront and Studio OS connecting 3D/AR product discovery, VND and USD checkout, scarce-drop reservations, physical shelf allocation, fulfillment, tracking, and RBAC security.
TÂN THANH DUNG
Public website and PlasticApp Manufacturing OS connecting B2B orders, two warehouses, BOM, 10 injection-molding machines, KCS, debt control, and M-Invoice.
TT25 INVESTMENT CONSULTING
Trilingual public website, Web Admin, and Legal & Immigration Service OS with SLA orchestration and AI-assisted compliance.
WHY BUSINESS OPERATING SYSTEM?
Most SMEs operate through fragmented software: CRM, ERP, Excel sheets, Messenger chats, and paper clipboards. Information gets trapped in silos, warranties are lost, and decisions rely on human memory.
A Business OS connects the workflows a specific operation depends on—so ownership, state changes, deadlines, and evidence remain visible and auditable, with AI assistance applied where it adds measurable value.
REFERENCE OPERATING LOOP
A reusable architecture pattern adapted to each business domain—not a claim that every implementation contains the same modules.
Cases & Devices
State Machines
& Production
Finance & Compliance
AI Assistance
REUSABLE SYSTEM CAPABILITIES
Capabilities are selected and adapted per implementation. They are not presented as one universal product bundle.
CRM & Commercial Operations
Customer intake, quotations, contracts, orders, and debt-control workflows where required.
Workflow & Case Management
Role-owned queues, controlled state transitions, SLA clocks, checklists, and audit histories.
Inventory, WMS & BOM
Multi-location stock, reservation controls, parts or material BOM, and order-linked consumption.
Service, Fulfillment & Manufacturing
Repair benches, fulfillment queues, production planning, machine allocation, and KCS/QC.
Finance, Payments & E-Invoicing
Payment verification, cost control, debt monitoring, M-Invoice integration, and invoice reconciliation.
Analytics & AI Assistance
OCR, compliance assistance, diagnostics, operational analytics, and edge-vision R&D where applicable.