01
Mouse Lab
Switch, encoder, cable, scroll, shell, battery, cleaning, and performance-focused modifications.
// GAMING GEAR REPAIR & CUSTOM STUDIO
FIXORY
LAB
Specialized repair, diagnostics, and custom work for premium mice, mechanical keyboards, headsets, controllers, and gaming hardware.
FIXORY Lab
REVIVE YOUR GEAR.
DOMINATE THE GAME.
DOMINATE THE GAME.
REPAIR // DIAGNOSTICS // CUSTOM
- FOUNDED
- 2025 · by gndme
- LAB NETWORK
- 2 locations in HCMC
- MONTHLY SCALE
- 300+ premium devices
- OPERATING MODEL
- Diagnostics-first repair
// 01. THE BRAND
A MODERN LAB FOR THE GEAR PEOPLE RELY ON.
FIXORY Lab was founded to replace the opaque repair-shop experience with clear diagnostics, visible progress, controlled quality, and specialist care for modern gaming hardware.
The brand serves enthusiasts and competitive players using devices such as Logitech Superlight, Wooting Rapid Trigger, Razer, Keychron, and custom mechanical keyboards.
// 02. SPECIALIZED SERVICES
REPAIR, RESTORE, AND CUSTOMIZE.
02
Keyboard Lab
Switch and stabilizer work, soldering, Rapid Trigger diagnostics, deep cleaning, and custom sound tuning.
03
Audio & Controller
Headset, gamepad, connectivity, power, input, and component-level fault diagnosis.
04
Pickup & Tracking
Online intake, two-way delivery coordination, and a public progress timeline for every repair order.
// 03. TWO PHYSICAL LABS
LOCAL SERVICE, SHARED STANDARDS.
Both locations operate under the same diagnostic, repair, quality-control, and customer communication standards.
HO CHI MINH CITY
- Lab 01 — 708/57 Hồng Bàng, District 11
- Lab 02 — Lobby A-Rio, Masteri An Phú, Thu Duc City
- 6–10 repair and operations specialists
- 300+ premium gaming devices each month
// 04. THE OPERATING ADVANTAGE
THE BRAND RUNS ON SOFTWARE BUILT FOR ITS BENCH WORK.
9connected production modules
12controlled technical states
98.4%repairs handed over within SLA
0.00%post-repair keyboard chatter
The engineering story—workflow architecture, Gear Diagnostics, automatic parts BOM, QC evidence, M-Invoice, SMS/ZNS, analytics, and public tracking—is documented separately in the full system case study.